Digital Service Delivery

ImageAltify is a digital service platform that provides AI-powered image analysis and alt text generation. As we offer digital services only, traditional shipping does not apply to our offerings.

1. Service Activation

Upon successful subscription or purchase, your access to ImageAltify services is activated immediately:

• Instant Access: Services are available immediately after payment confirmation
• Account Setup: Your account is automatically configured
• API Access: API keys are generated and made available in your dashboard
• Feature Activation: All subscribed features are enabled instantly

2. Digital Delivery Timeline

3. What You Receive

Upon activation, you will receive:

• Access to your ImageAltify dashboard
• API keys for integration (if applicable)
• Comprehensive documentation and guides
• Email confirmation with account details
• Access to customer support
• Usage quota based on your plan

4. Service Availability

Our services are available 24/7 with the following specifications:

• Uptime: 99.9% service availability
• Response Time: Typically under 2 seconds
• Global Access: Available worldwide
• Maintenance: Scheduled during low-traffic periods with advance notice

5. Delivery Confirmation

You will receive confirmation of service delivery through:

• Welcome email with login credentials
• Dashboard access confirmation
• SMS notification (if phone number provided)
• Payment receipt with service details

6. Delivery Issues

If you experience any issues with service delivery:

Common Issues:

• Email not received within 10 minutes
• Unable to access dashboard
• API keys not generated
• Payment processed but no access

Resolution Steps:

1. Check spam/junk folders for welcome email
2. Verify payment status in your account
3. Clear browser cache and try again
4. Contact support if issues persist

7. International Delivery

As a digital service, ImageAltify is available globally without geographic restrictions. Service quality remains consistent regardless of location, though local internet connectivity may affect performance.

8. Enterprise Delivery

Enterprise customers receive additional delivery services:

• Dedicated onboarding specialist
• Custom integration support
• Priority technical setup
• Training session scheduling within 48 hours

9. Service Updates

New features and updates are delivered automatically to your account without additional charges or delivery delays.

10. Support and Assistance

If you need help with service delivery or access: